How we help you recover what you lost
From your first eligibility check through to escalation, here's what working with us looks like.
Free eligibility check
Tell us what happened, when, and how much you lost. We'll review the details and let you know honestly whether there's a realistic path to recovery.
Investigation & evidence
If we take your case on, our investigation team gets to work tracing funds, gathering transaction records, and building the strongest possible case file.
Escalation
We escalate the case directly with the relevant banks, platforms, or authorities, on your behalf, using the evidence we've built.
Recovery & resolution
Recovery can mean a full refund, a partial settlement, or a formal decision in your favor, depending on the case. Whatever the outcome, we keep you updated at every stage until it's resolved.
Scams we specialise in
Every case is different, but most of the cases we work fall into one of these categories.
Investment Scam
Fake trading platforms and schemes promising returns that are too good to be true.
Romance Scam
A fabricated online relationship used to build trust before asking for money.
Job / Task Scam
Messages offering paid work from home that ask you to pay in before you're paid out.
Safe Account Scam
A caller posing as your bank convinces you to move money to a 'safe' account.
Impersonation Scam
Fraudsters posing as a trusted authority to pressure you into paying immediately.
Purchase Scam
Paying for goods, vehicles or bookings online that never end up arriving.
Frequently asked questions
How long does the whole process take?
It varies by case. Some resolve in a matter of weeks, others take several months, depending on the type of scam, the evidence available, and how quickly the bank or platform involved responds.
What happens if you don't think you can help?
We'll tell you clearly and explain why, rather than taking on a case we don't believe has a realistic chance of recovery.
Do I need to do anything once you take on my case?
Mostly just respond promptly if we need a document or a clarifying detail. We handle the investigation and escalation directly.
Is the eligibility check really free?
Yes, completely free, with no obligation to continue if you decide not to.
Not sure if your case fits?
Start with a free eligibility check, we'll tell you honestly whether there's a case worth pursuing.